Terms of service
Terms of Service
Overview
This website is operated by Joy Bricks.
Throughout the site, the terms “we”, “us”, and “our” refer to Joy Bricks.
By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service.
If you do not agree with any part of these terms, you should not use this website.
Eligibility
By using this website, you represent that:
- You are at least the age of majority in your jurisdiction.
- The information you provide is accurate and complete.
- You have the legal authority to enter into binding agreements.
Products
Unless otherwise stated:
- Products sold on this website are compatible building blocks manufactured by third-party brands.
- Products are not manufactured, sponsored, authorized, or endorsed by the LEGO Group.
- Product images are for reference purposes only.
- Manufacturers may revise products, packaging, colors, printed parts, minifigures, or accessories without prior notice.
Minor differences between product photos and actual products do not constitute defects.
MOC Products
MOC products are custom-designed building block models.
Unless specifically stated in the product description, MOC products may not include:
- Printed parts
- Stickers
- Minifigures
- Motors
- Batteries
- Lighting kits
- Electronic components
MOC products are generally prepared specifically for customer orders and may not be eligible for return.
Product Descriptions
We make reasonable efforts to ensure product descriptions are accurate.
However, errors, omissions, inaccuracies, or outdated information may occasionally occur.
We reserve the right to correct errors and update information without prior notice.
Product descriptions take precedence over general information contained in FAQs, advertisements, or other website content.
Original Packaging
Unless specifically stated otherwise, products are shipped without the original retail box.
The absence of an original retail box is not considered a defect and is not grounds for refund, return, or compensation.
Where original packaging is offered, additional shipping fees may apply.
We do not guarantee that original packaging will arrive in perfect condition after international transportation.
Pricing and Payments
All prices displayed on the website are subject to change without notice.
We reserve the right to cancel orders affected by pricing errors, inventory errors, technical issues, or payment verification concerns.
Accepted payment methods may include:
- Credit Card
- PayPal
- Bank Transfer
- Other payment methods displayed during checkout
Customers are responsible for any currency conversion fees, bank fees, or payment provider fees charged by third parties.
Order Acceptance
Receipt of an order confirmation does not guarantee acceptance of the order.
We reserve the right to refuse, cancel, or limit any order at our sole discretion.
Reasons may include:
- Product unavailability
- Pricing errors
- Payment issues
- Suspected fraud
- Shipping restrictions
- Compliance requirements
Shipping
Delivery times displayed on the website are estimates only.
Actual delivery times may be affected by:
- Customs inspections
- Transportation disruptions
- Carrier delays
- Weather conditions
- Public holidays
- Government regulations
- Other events beyond our reasonable control
We are not liable for delays caused by third-party carriers or customs authorities.
Customs, Duties, and Taxes
Customers are responsible for complying with local import regulations.
Customs duties, taxes, VAT, brokerage fees, customs clearance fees, import permits, or other government charges may apply depending on the destination country.
Such charges are the responsibility of the customer unless otherwise stated.
Customers are also responsible for providing any documentation requested by customs authorities.
Tracking Information
Tracking numbers are provided when available.
Tracking updates may take several business days to appear after shipment.
Temporary interruptions or delays in tracking updates do not necessarily indicate a lost package.
Returns and Refunds
Returns and refunds are governed by our Refund Policy.
By placing an order, you acknowledge that you have reviewed and accepted the Refund Policy.
After-Sales Support
We provide one-year after-sales support from the date the package is marked as delivered.
Support may include assistance with:
- Missing parts
- Incorrect parts
- Manufacturing defects
Customers may be required to provide photographs, part numbers, or marked instruction manual pages.
After one year, support may still be available at our discretion; however, free replacement parts, refunds, exchanges, store credit, or product replacements are not guaranteed.
Intellectual Property
All website content, including but not limited to:
- Text
- Graphics
- Logos
- Images
- Product listings
- Website design
is owned by or licensed to Joy Bricks and may not be copied, reproduced, distributed, or used without permission.
Prohibited Uses
You may not use this website:
- For unlawful purposes
- To violate applicable laws or regulations
- To interfere with website security
- To distribute malicious software
- To engage in fraudulent transactions
- To infringe intellectual property rights
We reserve the right to terminate access for violations of these terms.
Limitation of Liability
To the maximum extent permitted by law, Joy Bricks shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Loss of profits
- Loss of data
- Business interruption
- Delays caused by carriers, customs authorities, or third parties
Our total liability for any claim relating to an order shall not exceed the amount paid for the product giving rise to the claim.
Force Majeure
We shall not be liable for any failure or delay resulting from circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Pandemics
- Wars
- Government actions
- Customs restrictions
- Transportation disruptions
- Labor disputes
- Internet outages
Changes to Terms
We reserve the right to modify these Terms of Service at any time.
Updated versions will be posted on this page.
Continued use of the website constitutes acceptance of any revised terms.
Governing Policy
These Terms of Service shall be interpreted together with our:
- Refund Policy
- Privacy Policy
- Shipping Policy
In the event of inconsistency, the product description and Refund Policy shall take precedence regarding product-specific matters.
Contact Information
Questions regarding these Terms of Service may be directed to:
Email: joyingwang@gmail.com
WhatsApp: +86 18606083765
