Privacy Policy
Privacy Policy
Overview
This Privacy Policy describes how Joy Bricks (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website, place an order, or contact us.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
Personal Information
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information (processed securely through third-party payment providers)
- Order history
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Pages viewed
- Referring website
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Respond to inquiries
- Arrange shipping and delivery
- Verify transactions and prevent fraud
- Improve our website and services
- Send order confirmations, shipping updates, and service-related communications
- Comply with legal obligations
We do not sell your personal information to third parties.
Payment Information
Payments made through our website are processed by trusted third-party payment providers such as:
- PayPal
- Shopify Payments
- Credit Card Processors
- Bank Transfer Providers
We do not store complete credit card information on our servers.
Payment information is handled directly by the relevant payment provider in accordance with their privacy policies.
Shipping and Fulfillment
To fulfill your order, we may share necessary information with:
- Shipping carriers
- Logistics providers
- Warehouses
- Customs clearance agents
Information shared may include:
- Name
- Delivery address
- Phone number
- Order details
Such information is shared only as necessary to complete delivery.
Cookies
Our website uses cookies and similar technologies to:
- Remember customer preferences
- Maintain shopping cart functionality
- Analyze website traffic
- Improve user experience
- Support marketing and advertising activities
You may disable cookies through your browser settings; however, some website features may not function properly.
Marketing Communications
We may send promotional emails regarding products, discounts, or updates if you subscribe to our newsletter.
You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails.
We will continue to send essential order-related communications regardless of marketing preferences.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide after-sales support
- Comply with legal, tax, accounting, and regulatory requirements
- Resolve disputes and enforce agreements
International Transfers
Our business operates internationally.
Your information may be processed, stored, or transferred to countries where our warehouses, logistics providers, service providers, or business partners operate.
By using our services, you consent to such transfers where permitted by applicable law.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of personal data
- Restriction of processing
- Objection to certain processing activities
- Data portability
To exercise these rights, please contact us using the information below.
European Economic Area (EEA) and UK Residents
If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).
You may request:
- Access to your data
- Correction of your data
- Deletion of your data
- Restriction of processing
- Withdrawal of consent where applicable
We will respond to reasonable requests within the timeframe required by applicable law.
California Privacy Rights
California residents may have additional rights under applicable California privacy laws.
Requests regarding personal information may be submitted using the contact information provided below.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Services
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected, we will take reasonable steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Email: joyingwang@gmail.com
WhatsApp: +86 18606083765
