FAQS

  • Q: Is this price inclusive shipping? Where do you ship from? How long does this shipment take?

    A: The price is inclusive of shipping costs, We send them from China, The typical time of arrival is between 7 and 12 days.   Item will be shipped within 1~4 business days after full payment is received.Without original box, but we guarantee our products have quality assurance and nice packaging.

  

  • Q: What are your payment options?

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    A: we support:

    1. Bank transfer to my German account or UK account.

          2.Paypal (If you are a new user, recommend this option)

  • Q: How will you address product quality or missing part issues?
  • A: If you find some parts missed or damaged (due to shipping or manufacturing issues), do not worry and please contact us and we can resend them to you immediately for FREE.  You can sent the email to 9771202@qq.com, or my messeger or my Whatsapp(0086 18606083765).

 

  • Q: And are there any customs problems?

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    A:We don't have any customs issues, we send parcels to Germany every day.We do not send it directly to Germany, but through the Netherlands or other European countries.