10/10 awesome response from Joy when I missed a brick and had one with bad quality. Sent out replacements without fuss. Great Customer service!

We order sets from Joy regularly. Always great quality, never any missing parts. This time, one bag of parts was missing from a set. It took a bit of time, but in the end it was delivered to our house in perfect condition. We could then finish the set and it looked great :-)
Good service!

Ist is very easy, you get fast reply. And I got my missing part send in about 3 days. Very good and fast service.

Friendly, quick, reliable customer service. Fast shipping. Enjoying my builds.

Courteous, perfect and fast even in these situations. Top